PLATFORM · 01

The AI twin'svoice and front door

Your twin speaks in your tone, with your avatar, inside the WeChat your users already use — no new app to install.

Official accounts and WeCom service desks are the closest entry points to users. Myriad Masters gives them agents, automation, products, membership, assets and human collaboration: the moment a follower speaks, the twin answers.

A basic official-account workspace takes as little as 10 minutes; a WeCom digital employee likewise. Complex verification, WeChat-side review and merchant configuration follow the third-party platform's actual process.

Capability map

One entry point, eight business capabilities

A

Account onboarding

Connect the official account to the platform: follows, menus, auto-replies and membership managed in one place.

W

WeCom digital staff

An intelligent employee inside WeCom: receiving enquiries, following up customers, working alongside humans.

A

Account structure

Group multiple official accounts and WeCom accounts by brand and business line.

M

Message operations

Message templates, one-off and scheduled broadcasts, rules and multilingual content.

S

Smart replies

The twin takes over enquiries: images, voice, video and files all become understandable context.

H

Human collaboration

Conversations AI cannot carry hand over seamlessly; staff assist rather than start from zero.

R

Risk handling

Edge cases, risk records and permission boundaries; high-impact moments keep human judgement.

C

Commerce

Products, membership, assets and payment connect naturally inside the conversation.

Division of labour

Official accounts and WeCom staff, each with its own job

Official account

Home base for content reach and membership

Built for content reach, follow relationships, menu entry points and membership. The twin lives in your own account, followers talk to you where they already are, and the data stays on your ground.

Follow greetingMenu entryTemplate messagesScheduled broadcastsProducts & membership
WeCom

Front line for service and sales follow-up

Built for service enquiries, customer follow-up, human collaboration and sales orders. Digital staff receive around the clock; high-intent customers are flagged and passed to a human.

Service enquiriesCustomer follow-upHuman collaborationSales ordersRisk handling

Both share one agent design: configure once, reuse in two entry points, with different operating emphasis.

How to connect

Four steps to a twin on your own account

01Connect the accountAuthorise the account or WeCom, create a workspace
02Configure the twinPersona, knowledge, service rules
03Bind the service deskSmart replies plus human collaboration
04Start operatingMessaging, products, membership, data
Start now

Your own account
deserves a twin that never goes offline.

Start free Task agents
Support
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Hours9:00 – 18:00